FAQ
THE MOXY LOWDOWN
EVERYTHING YOU NEED TO KNOW. NOTHING YOU DON’T.
Q: Where is Moxy Chelsea located?
A: We’re located in the heart of Chelsea’s Flower District on 105 West 28th Street just steps away from 6th Ave.
Q: What time is check-in and check-out?
A: Check-in is at 4pm and check out is at 12pm.
Q: Can I have visitors during my stay?
A: All visitors of hotel guests must be registered at the hotel. If you would like to register a visitor, please visit the Front Desk and show proof of ID.
Q: Is there WiFi access at Moxy Chelsea?
A: Yes! We offer furiously fast and free WiFi hotel-wide (and of course in all guest rooms).
Q: Is parking available?
A: Yes! Valet parking is available at the rate of $75 per day for regular sized vehicles and $85 per day for SUVs. Please allow 45-60 minutes for your car to be retrieved upon departure.
Q: Does Moxy Chelsea store luggage?
A: Yes storage is available – just ask our crew for more details when you check-in.
Q: Does Moxy Chelsea have a restaurant?
A: Yes, we have 4! Check out Dine + Drink to learn more about Café d’Avignon Popup, The Lobby Bar, Moxy Afterdark and The Fleur Room.
Q: Does Moxy Chelsea have a rooftop?
A: Yes! Located on the 35th floor, The Fleur Room features panoramic views of the Manhattan skyline, creative cocktails, lite bites, and a lounge area complete with a DJ booth and a massive vintage disco ball that once graced the famous LA club Vertigo. Fun fact: The lounge’s glass walls descend at the touch of a button, transforming the space into an alfresco sky veranda.
Q: What is Moxy Chelsea’s smoking policy?
A: No butts about it, Moxy Chelsea is a smoke-free environment. Don’t be a rule breaker—smoking in your room will result in a daily $250 fine.
Q: Can I get packages sent to Moxy Chelsea?
A: Yes. Guests can accept/receive packages at the hotel. We allow the first package complimentary, and any additional package will be charged at $10 per package. Please ensure the package is delivered within the week of your arrival.
Q: Can I bring my pet?
A: Yes! Sorry cat lovers, dogs only. There is a $150 fee for one dog, per room, maximum size of 20lbs. So your mastiff is going to have to stay at home.
Q: Where can I learn about Moxy Chelsea’s offers and promotions?
A: We’ve always got something *special* to make booking your upcoming stay even better. Check out our specials page to learn more.
Q: What airports are nearby?
A: We are in close proximity to the three major New York/New Jersey airports, including John F. Kennedy, LaGuardia, and Newark airports.
Q: How do I get to Moxy Chelsea?
A: Planes: Shuttle service and trains to EWR, JFK, and LGA are available from Penn Station, a 5-minute walk from the hotel. Any NYC Yellow Taxi will take you to JFK for a flat rate of $52.00. Trains: The B, D, F, M, N, Q, R, and W lines are located a few blocks away via Herald Square (34th Street & 6th Ave.). Automobiles: To arrange a car service, please contact the front desk—or do it the local way and whistle for a yellow cab over on 6th Ave.!
Q: What’s included in the Moxy Chelsea Destination Fee?
A: Daily enhanced WiFi, with additional benefits available for Gold+ Marriott Bonvoy members! Daily $30 laundry/dry cleaning credit. Daily $30 food & beverage credit available for redemption at Café D’Avignon and The Lobby Bar. 2 fitness classes per day (at select locations).
Q: What accessibility features are offered?
A: See below for accessibility features.
Accessible Areas with Accessible Routes from Public Entrance
- Business Center
- Fitness Center
- Meeting Studios
- Public Entrance Alternative
- Registration Desk
- Restaurant(s)/Lounge(s)
Accessible Hotel Features
- Meeting Room(s) with assistive listening devices
- Service animals are welcome
- Elevators
Guest Room Accessibility
- Accessible guest rooms with 32’ wide doorways
- Accessible route from public entrance to accessible guest rooms
- Bathroom grab bars
- Deadbolt locks, lowered
- Doors with lever handles
- Electrical outlets, lowered
- Hearing accessible rooms and/or kits
- No transfer showers available
- Roll-in Shower
- Shower wand, adjustable
- TTY/TTD available
Have more questions? Contact us:
Email: info@moxychelsea.com
Call: 212-514-6699