Q: What precautions are you taking in response to COVID-19?
A: We are following health authorities’ guidance and are taking steps throughout our hotel to meet the challenges of the pandemic environment. For more information on our response protocols, please visit click HERE.
Q: Are your food and beverage venues operating normally?
A: We are following guidance from local authorities and are supporting social distancing efforts. As a result, certain hotel services have been adjusted. Please visit our website’s dining pages for the most up to date hours.
Q: Where is Moxy Chelsea located?
A: We’re located in the heart of Chelsea’s Flower District on 105 West 28th Street just steps away from 6th Ave.
Q: What time is check-in and check-out?
A: Check-in is at 4pm and check out is at 12pm.
Q: Can I have visitors during my stay?
A: All visitors of hotel guests must be registered at the hotel. If you would like to register a visitor, please visit the Front Desk and show proof of ID.
Q: Is there WiFi access at Moxy Chelsea?
A: Yes! We offer furiously fast and free WiFi hotel-wide (and of course in all guest rooms).
Q: Is parking available?
A: Self-parking is available at iPark located at 55 West 26th Street. The parking fee begins at $45 per 24 hours and depends on the size of the vehicle. iPark is unaffiliated with Moxy Chelsea, so please handle payment directly with their team.
Q: Does Moxy Chelsea store luggage?
A: Yes storage is available – just ask our crew for more details when you check-in.
Q: Does Moxy Chelsea have a restaurant?
A: Yes, we have 4! Check out Dine + Drink to learn more about Feroce Caffe, Feroce Ristorante, Bar Feroce, and The Fleur Room.
Q: Is there room service or a minibar in-room?
A: No minibar, but we do offer Room Service daily through Butler Hospitality. Scan your in-room QR code to access the menu.
Q: Does Moxy Chelsea have a rooftop?
A: Yes! Located on the 35th floor, The Fleur Room features panoramic views of the Manhattan skyline, creative cocktails, lite bites, and a lounge area complete with a DJ booth and a massive vintage disco ball that once graced the infamous LA club Vertigo. Fun fact: The lounge’s glass walls descend at the touch of a button, transforming the space into an alfresco sky veranda.
Q: What is Moxy Chelsea’s smoking policy?
A: No butts about it, Moxy Chelsea is a smoke-free environment. Don’t be a rule breaker—smoking in your room will result in a daily $250 fine.
Q: Can I get packages sent to Moxy Chelsea?
A: Yes. Guests can accept/receive packages at the hotel. We allow the first package complimentary, and any additional package will be charged at $10 per package. Please ensure the package is delivered within the week of your arrival.
Q: Can I bring my pet?
A: Yes! Sorry cat lovers, dogs only. There is a $150 fee for one dog, per room, maximum size of 20lbs. So your mastiff is going to have to stay at home.
Q: Where can I learn about Moxy Chelsea’s offers and promotions?
A: We’ve always got something *special* to make booking your upcoming stay even better. Check out our specials page to learn more.
Q: What airports are nearby?
A: We are in close proximity to the three major New York/New Jersey airports, including John F. Kennedy, LaGuardia, and Newark airports.
Q: How do I get to Moxy Chelsea?
A: Planes: Shuttle service and trains to EWR, JFK, and LGA are available from Penn Station, a 5-minute walk from the hotel. Any NYC Yellow Taxi will take you to JFK for a flat rate of $52.00. Trains: The B, D, F, M, N, Q, R, and W lines are located a few blocks away via Herald Square (34th Street & 6th Ave.). Automobiles: To arrange a car service, please contact the front desk—or do it the local way and whistle for a yellow cab over on 6th Ave.!
Q: What’s included in the Moxy Chelsea Destination Fee?
A: Daily enhanced WiFi, with additional benefits available for Gold+ Marriott Bonvoy members! Daily $30 laundry/dry cleaning credit. Daily $30 food & beverage credit available for redemption at Café D’Avignon and Bar Feroce. 2 fitness classes per day (at select locations).
Q: What accessibility features are offered?
A: See below for accessibility features.
Accessible Areas with Accessible Routes from Public Entrance
Accessible Hotel Features
Guest Room Accessibility
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